Privacy Policy

Expats Traveling Group, LLC (“ETG,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, services, or interact with us.
By accessing or using our services, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing details, and other information you provide when completing forms, booking consultations, or making purchases.
  • Travel Information: Details provided for the purpose of creating your itinerary.
  • Technical Information: Cookies, IP address, browser type, device information, and usage data collected through analytics and tracking tools.

2. How We Use Your Information

We use the information we collect to:

  • Provide, personalize, and manage travel planning services.
  • Process payments.
  • Communicate with you regarding inquiries, bookings, or updates.
  • Improve our website through analytics.
  • Track affiliate website links for commission purposes (with no additional cost to you).
  • Comply with legal and regulatory requirements.

3. Cookies and Tracking

Our website uses cookies and similar technologies for:

  • Website functionality (WooCommerce point-of-sale and booking features).
  • Analytics (Google Analytics to monitor usage and improve services).
  • Affiliate tracking (through third-party links that may generate commission for ETG).

By using our website, you consent to the use of cookies in accordance with our cookie policy. You may disable cookies in your browser settings, but some features may not function properly.

4. Affiliate Disclosure

Some links on our website are affiliate links. If you click on these links and make a purchase, ETG may earn a commission at no additional cost to you. We only promote partners and services that align with our values and high service standards.

5. Sharing of Information

We do not sell your personal information. We may share data only as necessary with:

  • Trusted third-party suppliers (such as airlines, hotels, tour operators, and insurance providers) for the purpose of fulfilling your travel services.
  • Service providers (e.g., WooCommerce, analytics providers, or IT support) assisting with business operations.
  • Legal authorities if required by law or to protect rights, safety, or property.

6. Data Retention

We retain personal data only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention of technical and cookie-based data follows the timeframes set out in the cookie policy of our partners.

7. Data Security

We implement appropriate technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or destruction. While no system is fully secure, we strive to protect your data using industry best practices.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you.
  • Request correction or updates to your personal information.
  • Request deletion of your personal data.
  • Restrict or object to certain types of data processing.
  • Withdraw consent where processing is based on consent.
  • Lodge a complaint with a supervisory authority.

Requests to exercise these rights can be submitted to: Global@expatstraveling.com

9. International Users

As ETG serves international clients, your data may be transferred and processed outside of your home country. By using our services, you consent to such transfers, which will always be handled in accordance with applicable laws.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in technology, law, or our practices. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:
Expats Traveling Group, LLC
Global@expatstraveling.com